Privacy Policy
Effective: 10 August 2026
Count My Meal ("the Service") is a nutrition diary with AI food recognition, available as a website, mobile apps and messenger bots at countmymeal.app. This policy describes what we collect and why.
What we collect
- Account data — your email address or Telegram account id, display name, an optional Instagram handle you may add yourself, language and timezone.
- Diary data — food photos, voice notes, video notes and text you submit for recognition; the resulting meals, dishes, calories and nutrients; recipes and meal plans you create.
- Body and habit data you choose to log — weight, height, sex, birth year, activity level, goals, water intake, fasting sessions.
- Technical data — push tokens (only if you enable notifications), app version and error reports, and a log of your messages with the bot needed to operate it.
- Health platform data — only if you connect Health Connect (Android), we read your daily steps and sleep duration to show activity-aware statistics and goal suggestions, and write back the weight and water you log in the app. This data is used solely for these features, is never used for advertising, and is deleted with your account.
How your data is used
- Photos, voice and video you submit are processed by third-party AI providers solely to recognize the food, without your name or contact details attached. These providers are not permitted to use the data to train their models.
- Barcodes are looked up in the Open Food Facts database; only the barcode number is sent.
- Service emails (such as verification codes) are delivered through a third-party email service.
- If you enable notifications, delivery goes through your platform's push service (Google FCM / Apple APNs / Web Push).
- We do not sell your data, show ads, or use third-party analytics.
Groups and sharing
If you join a group, other members see your display name and aggregate daily numbers (calories, days logged) — never your meal details unless you explicitly share them. Share links you create show the dish names and nutrition summary to anyone with the link.
Coach access
If you accept a coach's invitation (open their link and confirm), that coach — another user of the Service — can see your diary with meal details, weight and body measurements, daily check-ins, activity from your health platform (steps, sleep) if connected, and your meal plan; they can message you and propose goals. You can end this at any time: Profile → My coaches → revoke — the coach immediately loses all access. Deleting your account does the same.
Retention and deletion
Your data is stored for as long as your account is active. You can delete your account at any time in the app: Profile → Delete account. Deletion immediately and permanently severs all access to your data: every sign-in method stops working, group memberships, sessions and push subscriptions are removed, and your share links stop opening. Records may be retained afterwards only as necessary for security, abuse prevention and legal compliance. You can also request deletion by email at support@countmymeal.app.
Your rights
You can export your full diary from the app (XLSX) at any time, correct any entry, or delete the account. For any other request about your data, contact us at the address below.
Children
The Service is not directed at children under 16.
Changes
We will post any changes to this policy on this page.
support@countmymeal.app · https://countmymeal.app